Privacy Policy

1. Introduction

FEAW Services ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We respect your privacy and are committed to protecting any personal data you share with us in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and company details when you contact us
• Technical Data: IP address, browser type, operating system, and website usage statistics
• Communication Data: Any information you provide when corresponding with us

We do not collect personally identifiable information unless you voluntarily provide it to us.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Deliver our consulting services
• Improve our website and services
• Send you relevant information about our services (with your consent)
• Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data:

• Encryption in Transit: All data transmitted between your browser and our servers is encrypted using SSL/TLS protocols
• Encryption at Rest: All stored data is encrypted using industry-standard encryption methods
• Access Controls: We restrict access to personal data to authorized personnel only
• Regular Security Assessments: We regularly review and update our security practices

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

We do not retain identifiable personal information longer than necessary and will securely delete or anonymize data when it is no longer needed.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party service providers who assist us in operating our website and conducting our business (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given explicit consent for sharing

7. Your Rights

Under UK GDPR and data protection laws, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another organization
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us using the details provided below.

8. Cookies and Tracking Technologies

This website uses minimal cookies and tracking technologies. We may use:

• Essential Cookies: Required for the website to function properly
• Analytics: To understand how visitors use our website (anonymized data only)

You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.

We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Supervisory Authority

If you are not satisfied with our response to any privacy concern, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):